Public trust is eroding with consumer generated reviews due to the fact many are altered or biased in some way. Understanding that many people make their decisions based on reviews, Organizations are desperately trying to produce good reviews but struggle.
By having a Greenectus® account your usability of review data is very different than most. Here's why!
We DO NOT:
1.) pay for reviews
2.) alter reviews, or
3.) accept payment to
place the good reviews
first.
Public trust in consumer generated reviews is declining because many are altered in some way.
Most have a sign up fee. (Some, in the thou$ands) just to begin.
All of our users need to have an account. We must be able to contact them. All reviews are reviewed before being posted live.
Many sites do not even know if the reviewer is an actual customer. Some reviews post immediately without validation.
When a person is ready to give you a less than favorable review the Last Chance button will appear. Once clicked you or your administrator will receive a notification giving you an opportunity to address a potential issue and avoid a bad review.
This is not built into most review sites.
You or your administrator will have access to alerts and dashboards showing you stats and trends.
Most are not set up to do anything besides sell leads.